Authors on Payments Leader
Chief Product Officer
For the past two decades, Bob has focused on products and services support for clients. He has spent 17 of those years in a leadership role with groups ranging from 5 to 200 employees. Bob’s unique experience allows him to efficiently operate at a level that exceeds the normal executive role of understanding and recognizing client and consumer needs in the payments space.
To read articles written by Bob Legters, click here.
Senior Vice President Financial Services Products
Trevor’s expertise in product management, sales and client service; as well as team leadership; sets him apart from his peers and allows him to provide executive-level guidance to his teams and with his colleagues. At FIS, Trevor provides executive oversight of the credit, debit, ATM, software, and fraud prevention product portfolio.
To read articles written by Trevor Mast, click here.
FIS | Chief Client Officer, IFS
Brian’s extensive experience in sales, marketing, operations and client relations make him uniquely adept to face the challenges that face today’s financial industry. In addition to his other roles, Brian has played key executive leadership roles in healthcare and in the consumer packaged goods space, helping him to gain a broad business perspective.
To read articles written by Brian O’Neill, click here.
FIS | Chief Operating Officer, IFS
Beginning his career as a certified public accountant, Bruce Lowthers now serves as chief operating officer of the IFS segment at FIS. Under Bruce’s leadership, this team is responsible for developing and delivering banking, wealth, payments and treasury offerings for financial institutions, retail, government and corporate clients, primarily in North America. Additionally, he is responsible for solution strategy, development, sales, market engagement, client delivery and support.
To read articles written by Bruce Lowthers, click here.
FIS | Head of Financial Institution Payments
Jim is a results-driven executive with 21 years of experience at FIS, successfully leading businesses and serving his client’s needs in the financial, retail, government and insurance sectors. He oversees Business Operations, Information Technology, Development, Project Management and Implementations for Financial Institution Payments. Jim is heavily focused on implementing strategic planning and execution, focusing on talent and teamwork, and relying on metrics to measure success.
To read articles written by Jim Johnson, click here.
FIS | Division Executive, International Payments
Serena is a skilled relationship-builder with a proven track record of creating “moments of excellence.” While previously serving as Chief Client Officer, she drove FIS’ clients’ loyalty survey scores to the highest point in company history. With more than two decades of experience in the financial industry, she serves more than 50,000 clients and specializes in customer acquisition, retention and profitability.
To read articles written by Serena Smith, click here.
Senior Vice President
Since the founding of Cardpro Services Inc, Bastian has served as a leader in the card production business for over 20 years. Acquired by Metavante and, subsequently, FIS, Bastian has remained business leader of the CardPro™ division. Serving over 5,000 clients, FIS is a top three U.S. EMV chip card personalization provider.
To read articles written by Bastian Knoppers, click here.
With over 20 years of experience in the financial and payments industry, Maria is the Group Executive for debit, credit, fraud operations and business management. Previously, she was a senior management team member for Metavante before its 2009 acquisition by FIS. Other areas of expertise include implementation management, account management, and professional services management.
To read articles written by Maria Schuld, click here.
FIS | Head of Retail and Corporate Payments
Dan brings over 20 years of financial and payments industry experience to FIS through senior marketing and management roles. Most recently, he was a management team member at Valutec which was acquired by Metavante in 2007 and FIS in 2009.
To read articles written by Dan Brames, click here.
Senior Vice President
Esther leads the Product Strategy team for the FIS Payments division that spans debit, prepaid, credit card, merchant, network and loyalty programs. With extensive experience across the banking and payments technology industry, Esther focuses her team on developing long term product strategy for U.S. and international FIS payments products to effectively engage the markets FIS serves.
To read articles written by Esther Pigg, click here.
Business Line Executive, Credit
With over 25 years of international payments experience, Kris was responsible for the launch of the first successful cobranded card program. A leader in risk-based pricing and target marketing using predictive data analytics, she specializes in merchant services, credit cards and home equity. Kris has received Best Travel Card, Best Cobranded Card and Best Private-Label Program awards.
To read articles written by Kris Carrera, click here.
David Johnson (DJ)
Senior Vice President
DJ is the Product Division Lead over Loyalty, Prepaid, EBT – Government and Merchant Products. DJ joined FIS in 2007 and has over 20 years of payment industry experience with roles in product development, strategy, consulting and business development. Before FIS, DJ managed Online Banking and Bill Pay for a Top 15 US bank.
DJ earned his MBA from Emory University and a degree in Finance from the University of Florida.
To read articles written by David Johnson, click here.
Vice President of Product Strategy
Dan’s a member of FIS’ Payments Product Strategy team and focuses on developing the long-term strategy for U.S. retail payment products. His background spans 19 years in financial services leading co-brand credit card programs in the retail, travel and loyalty sectors, as well as issuer-branded consumer and business card programs.
To read articles written by Dan Peacock, click here.
Senior Vice President, Emerging Commerce Group Executive
Brian Dugan is the Group Executive for the Emerging Commerce Group within FIS Payments, with overall responsibility for all Prepaid and Loyalty business. Notably, Brian’s impressive background in accounting, management, client relations and sales helped him move FIS into the number one market position while serving as General Manager of FIS Government Solutions.
To read articles written by Brian Dugan, click here.
General Manager- Government Solutions/EBT, IFS
Naveen Nukala brings over 20 years of financial and payments industry experience to FIS through product development, implementations, operations and management roles of which most of the experience in the area of Government Benefits (EBT – SNAP, WIC, TANF, Child Care). Currently, he is responsible for Government line of business at FIS.
To read articles written by Naveen Nukala, click here.
Connect with Naveen on LinkedIn
FIS | Vice President of Payment Strategy
Dondi brings creativity and more than 20 years of experience in the financial services industry to the FIS Payment Strategy team. Dondi leverages her experience in product development, portfolio management and community development to develop long term product strategies for the marketplace served by FIS. Dondi is also a passionate advocate for financial inclusion, diversity and promoting awareness on the positive impact financial service providers have on the communities they serve. To read articles written by Dondi Black, click here.
FIS | Vice President, Product Strategy
Ernie drives growth initiatives that accelerate adoption and revenue for the FIS’ Emerging Commerce solutions, including Loyalty and Prepaid. With over 20 years of financial technology experience, Ernie joins FIS from Worldpay in Atlanta where he led brand and product marketing for their US business. Focused on optimizing their digital strategy, he launched the company’s new omni-channel payments product and new merchant onboarding experience. To read articles written by Ernie Buday, click here.
FIS | Senior Vice President, Credit/Debit/Fraud
Jennifer is the Product division lead over Credit, Debit and Fraud products. With over 25 years of experience in the financial services industry, she has held previous roles in accounting, finance, marketing and product management. She relishes in the energy provided by creatively approaching problem solving for clients and consumers and removing complexity to achieve speed to market. To read articles written by Jennifer Gardner, click here.
FIS | General Manager, Loyalty Services
Mladen Vladic has more than 15 years of experience in the Loyalty and Payment Card Industry. He has managed and headed both the Product Strategy and Operations organizations that support over 4,500 financial institutions and retailers. Mladen is responsible for developing and implementing loyalty solutions for multidimensional complex operational problems at FIS.To read articles written by Mladen Vladic, click here.
Connect with Mladen on LinkedIn