Authors on Payments Leader
Bob Legters, Chief Product Officer,
FIS Global Retail Payments
For the past two decades, Bob has focused on products and services support for clients. He has spent 17 of those years in a leadership role with groups ranging from 5 to 200 employees. Bob’s unique experience allows him to efficiently operate at a level that exceeds the normal executive role of understanding and recognizing client and consumer needs in the payments space.
To read articles written by Bob Legters, click here.
Senior Vice President Financial Services Products
Trevor’s expertise in product management, sales and client service; as well as team leadership; sets him apart from his peers and allows him to provide executive-level guidance to his teams and with his colleagues. At FIS, Trevor provides executive oversight of the credit, debit, ATM, software, and fraud prevention product portfolio.
To read articles written by Trevor Mast, click here.
Brian O’Neill, Chief Client Officer
Brian’s extensive experience in sales, marketing, operations and client relations make him uniquely adept to face the challenges that face today’s financial industry. In addition to his other roles, Brian has played key executive leadership roles in healthcare and in the consumer packaged goods space, helping him to gain a broad business perspective.
To read articles written by Brian O’Neill, click here.
Chief Executive Officer
Beginning his career as a certified public account, Bruce now serves as the Executive Vice President of FIS, the world’s No. 1 financial technology provider, and as the CEO of Global Retail Payments. His division is responsible for $2.6 billion in revenues and encompasses financial services, emerging commerce and retail services.
To read articles written by Bruce Lowthers, click here.
Chief Operating Officer
Jim is a results-driven executive with 18 years of experience at FIS successfully leading businesses and serving his clients’ needs in the financial, retail, government and insurance sectors. He oversees the day-to-day operations and provides strategic direction to ensure the continued success of the $2.6 billion division across numerous markets and platforms.
To read articles written by Jim Johnson, click here.
Serena Smith, Chief Administrative Officer and Head of International Payments,
FIS Global Retail Payments
Serena is a skilled relationship-builder with a proven track record of creating “moments of excellence.” While previously serving as Chief Client Officer, she drove FIS’ clients’ loyalty survey scores to the highest point in company history. With more than two decades of experience in the financial industry, she serves more than 50,000 clients and specializes in customer acquisition, retention and profitability.
To read articles written by Serena Smith, click here.
Bastian Knoppers, Senior Vice President,
Card Production FIS Global Retail Payments
Since the founding of Cardpro Services Inc, Bastian has served as a leader in the card production business for over 20 years. Acquired by Metavante and, subsequently, FIS, Bastian has remained business leader of the CardPro™ division. Serving over 5,000 clients, FIS is a top three U.S. EMV chip card personalization provider.
To read articles written by Bastian Knoppers, click here.
Group Executive – Financial Services Group
With over 20 years of experience in the financial and payments industry, Maria is the Group Executive for debit, credit, fraud operations and business management. Previously, she was a senior management team member for Metavante before its 2009 acquisition by FIS. Other areas of expertise include implementation management, account management, and professional services management.
To read articles written by Maria Schuld, click here.
Group Executive – Retail Payments Group
Dan brings over 20 years of financial and payments industry experience to FIS through senior marketing and management roles. Most recently, he was a management team member at Valutec which was acquired by Metavante in 2007 and FIS in 2009.
To read articles written by Dan Brames, click here.
Esther Pigg, Senior Vice President,
Product Strategy FIS Global Retail Payments
Esther leads the Product Strategy team for the Global Retail Payments division of FIS that spans debit, prepaid, credit card, merchant, network and loyalty programs. With extensive experience across the banking and payments technology industry, Esther focuses her team on developing long term product strategy for U.S. and global retail payment products to effectively engage the markets FIS serves.
To read articles written by Esther Pigg, click here.
Brian Dugan, Senior Vice President,
Emerging Commerce Group Executive
Brian has overall responsibility for all Prepaid and Loyalty businesses in FIS with 25 years of experience in Fintech and financial services. Most recently the GM of Prepaid EBT, he doubled the size of the business and moved it into the #1 market position. Brian’s passion for change and driving results was influential in other senior management positions in corporate strategy, M&A, sales, and relationship management. Brian began his career at Deloitte & Touche and Ernst & Young.
To read articles written by Brian Dugan, click here.
Senior Vice President of Product – Financial Services
With over 25 years of international payments experience, Kris was responsible for the launch of the first successful cobranded card program. A leader in risk-based pricing and target marketing using predictive data analytics, she specializes in merchant services, credit cards and home equity. Kris has received Best Travel Card, Best Cobranded Card and Best Private-Label Program awards.
To read articles written by Kris Carrera, click here.
Connect with Kris on Linkedin and Twitter
David (DJ) Johnson, Senior Vice President,
Emerging Commerce Products
DJ is the Product Division Lead over Emerging Commerce which includes the Prepaid, Loyalty and EBT product lines. He has over 20 years of payment industry experience with roles in product development, strategy, consulting and business development. DJ recently managed the largest prepaid implementation and account conversion in industry history, involving over 98 million accounts conversions to FIS.
To read articles written by David Johnson, click here.
Vice President of Product Strategy
Dan’s a member of FIS’s Payments Product Strategy team and focuses on developing the long-term strategy for U.S. retail payment products. His background spans 19 years in financial services leading co-brand credit card programs in the retail, travel and loyalty sectors, as well as issuer-branded consumer and business card programs.